Resurssimme

Asiakastarinoita

Epinova sees success attributed to satisfied employees

Epinova sees success attributed to satisfied employees

Read story
right purple arrow
Guide name
This is some text inside of a div block.
No items found.
Content text

Epinova, part of the Nova Consulting Group, is a leader in web and e-commerce. Their success is thanks to employee satisfaction and the culture behind it. While exact numbers can be hard to pinpoint, there's little doubt that satisfaction impacts the bottom line. This is precisely why Winningtemp's temperature measurements and eNPS are so crucial for Epinova.

Winningtemp has been used by Epinova for a long time. In the Nova Consulting Group, of which Epinova is a part, the system is used by several companies. Epinova specializes in web and e-commerce. Account Manager and Group Leader Magnus Vik Lagerberg reports that Epinova has achieved good results through Winningtemp. Their success is attributed to satisfied employees.

How can employee satisfaction be measured?

Nova Consulting Group, consisting of 12 companies, had one common challenge: They needed a system that could measure employee satisfaction more effectively than traditional employee reviews. Epinova, the largest entity in the group, was eager to build a culture that went beyond just development and coding.

They understood that good code and successful projects depended on employees being happy and feeling valued. Traditional employee reviews were no longer sufficient to achieve this goal. This is where Winningtemp came into the picture. Continuous temperature measurements were particularly interesting for Epinova.

Winningtemp was recommended during a leadership course. The system seemed like the perfect solution to achieve more frequent and accurate measurements of the work environment. A thorough and well-planned onboarding of the system was carried out. Winningtemp quickly proved to produce good results for Epinova.

"We wanted a new tool. The goal was to build a culture around being more than just a developer. Good code and projects are based on people being happy. Employee reviews were not enough. Winningtemp had a clever approach with frequent, short surveys."

Continuous temperature measurements became key

Winningtemp's approach, with frequent, short surveys, proved to be a game-changer for Epinova. They started with a demo. It didn't take long before they realized that this was the answer they had been looking for. Winningtemp became a common thread in the organization. The system gave them continuous insight into employees' experiences of the work environment.

It was no longer necessary to wait for annual or semi-annual employee reviews. Magnus Vik Lagerberg, Account Manager and Group Leader at Epinova, points out that while Winningtemp is a valuable tool, it's important to remember that it alone cannot solve issues related to the work environment and employee well-being.

"Personal conversations and other forums where colleagues can meet are still required. Winningtemp functions as a supplement. It provides the organization with continuous temperature measurements that strengthen our understanding of employee well-being."

Anonymity and openness

Epinova has achieved an impressive response rate of between 88 and 92%, thanks to Winningtemp's simple and user-friendly interface. The system sends out short questions where smileys are used as responses. The process also gives employees the opportunity to leave anonymous comments. This provides unique insight into the state of the organization.

Employees feel safe, with the option to share concerns or suggestions anonymously. Weekly, Epinova estimates receiving 2-5 anonymous comments – some with criticism, and some with praise. An important success factor at Epinova has been emphasizing openness and discussion around the results. Winningtemp provides numbers, but it is the trends that are most valuable.

Understanding the context behind the numbers is key to taking targeted actions to improve the work environment. Group leaders play an important role in initiating conversations and following up on employee feedback. This creates a culture where it is acceptable to speak up when things are not going well, which is especially important for those who are struggling.

Results and future prospects

Epinova has always had low turnover. But as they grow and have more employees spread across several offices in Norway, a system like Winningtemp will help them continue to retain their employees and ensure they don't leave.

Employees themselves are more aware of the state of the organization and how they can influence it. This has also likely had a positive impact on the company's bottom line. Satisfied employees are often more productive and less likely to leave a job.

Although some have raised questions about the cost of Winningtemp, Epinova has found that the benefits outweigh the costs. The tool is easy to understand and provides them with a valuable indicator of well-being in the organization. They can immediately see the effects of the measures they implement. Employees can also actively participate in the process of improving the work environment.

New employees are slowly but surely introduced to Winningtemp. Here, Epinova can analyze numbers and trends based on a range of categories: age, gender, experience, and much more. It is especially the trends that Magnus Vik Lagerberg values highly. These can be tracked in real-time, and new employees can also be set as a separate category.

"When new employees arrive, it takes a few months before they get the first questions. Then they have something to base their answers on. Initially, we have 'onboarding' as a category. That way, they become familiar with the system at Epinova."

A culture of openness and well-being

With Winningtemp, Epinova has created a work culture that puts employee well-being at the center. The tool has given them insight into the organization's temperature, which was previously more or less inaccessible through traditional employee reviews. The high response rate and the possibility for anonymous feedback have promoted openness and discussion about the work environment.

Through Winningtemp, Epinova has achieved a better understanding of employee needs and a stronger culture that goes beyond just development and coding. They have proven that investing in employee well-being yields results, both for the employees themselves and for the company as a whole. Winningtemp has proven to be the ideal partner in their journey towards a more satisfying workplace.

Do you also want to make visible how your employees actually feel? Winningtemp offers a range of different modules, including continuous temperature measurement. Do like Epinova and get a handle on the most important numbers and trends in satisfaction. Order a demo with us today for an overview of the system!

Atender's path to employee satisfaction

Read story
right purple arrow
Guide name
This is some text inside of a div block.
No items found.
Content text

In the fall of 2019, Anders Helland and co-founder Erik Windahl Olsen established Atender. The company outsources customer support for European companies and quickly recognized that the industry was plagued by poor management and employee culture. They aimed to change this, envisioning Atender as a workplace where people genuinely enjoy their jobs and thrive.

Both Helland and Olsen had experience in founding and scaling tech companies, having previously operated a company in Malaga. They decided to build their new venture from their office in the Spanish city.

Their previous company struggled to find good customer support and outsourcing partners, as most were focused on signing large enterprise deals, ignoring smaller tech companies. This realization showed the founders a market gap they could fill.

They found a niche they wanted to occupy, and today, Atender works with tech companies across Europe, primarily targeting startups, early growth stage companies, and those with newly established support departments. The work environment at Atender is also very positive, which is rare in the industry. So, what’s their secret?

Outsourcing Abroad: A Challenging Industry

Neither Erik nor Anders had extensive experience in the customer service industry before starting Atender. Although familiar with the industry, they hadn’t worked within it. Helland quickly noted the poor management culture prevalent in the industry:

“It only took us a few months to realize that outsourcing, especially to foreign countries, is a dirty business. People are treated poorly, almost like cattle. They are placed in cubicles and managed in ways that contradict my idea of good leadership.”

Helland, the CEO of Atender, also mentioned that the industry is riddled with a culture of fear. The founders soon understood that no good industry standard existed, so they had to create their own way of doing things.

High Priority on Employee Culture and Satisfaction

Determined to break away from the generally poor industry culture, Helland and Olsen sought to establish the "Atender way" of doing things, creating a unique workplace.

“We believe in creating a unique workplace. We think that when people feel good, it has significant value. From a business perspective, this means fostering a workplace where people thrive, leading to better performance.”

To ensure they were building a unique workplace, the founders needed a way to confirm and measure employee satisfaction.

“We started exploring the market for tools that could help us ensure we deliver on our promise – a workplace where people are happy and thriving. That’s when we discovered Winningtemp.”

Weekly Surveys Provide Insight into Employee Satisfaction

With extensive experience in the tech industry, both Anders and Erik were familiar with various systems. Winningtemp was new to them, but its frequent surveys and user-friendliness appealed to them.

“It was crucial for us to have real-time control over employee well-being, not just checking in every six months. Setting up Winningtemp with weekly surveys has largely provided us with what we were looking for.”

Alerts for Issues Before They Escalate

Atender now uses Winningtemp across the entire company. According to Helland, all employees respond to the surveys they send out. Creating a culture of one-on-one dialogue, human interaction, and continuous follow-up is invaluable, he says.

“The tool is like the canary in the coal mines of old: it gives us early warnings and flags trends at an early stage if something isn’t right.”

The founders can point to many instances where Winningtemp has identified potential cultural or employee satisfaction issues early on.

“The positive aspect is that we can address these issues at an early stage, making it easier to correct them before they become entrenched.”

The Company’s Most Important Management Tool

According to Anders, Winningtemp is highly intuitive, which is one reason it benefits the entire organization.

“Most people grasp the essence quickly, and we’ve used the tool for several years now. Since employee satisfaction is crucial for us, Winningtemp has become our most important management tool.”

As the organization has scaled, they now have many team leaders. Helland explains that these leaders work very autonomously with their teams, making good tools essential.

“Team leaders use Winningtemp as an ongoing management tool, helping them work with their teams and build satisfaction within each team. We get a lot of benchmarking data within the organization with so many teams using the tool.”

The Industry’s Best Employee Satisfaction?

Atender has worked diligently for many years to achieve a strong culture and employee satisfaction, and it has paid off.

“Our result is that we have insanely high employee satisfaction. I dare say there’s no one else with the same level of satisfaction in outsourcing customer service. I’ve never seen anything like it.”

The CEO attributes much of this success to having an effective management tool that has guided them.

“I believe the most important thing about Winningtemp is that it represents a mindset – something you want to achieve as a company. For us, Winningtemp has been the tool we needed to create a unique workplace in an industry with its share of challenges.”

Take the Temperature of Satisfaction in Your Company

Do you, like Atender, want to take employee culture and satisfaction seriously? Winningtemp is a versatile and user-friendly platform for measuring employee satisfaction with their job situation, leadership, development opportunities, and more.

The platform allows you to analyze, visualize, and communicate – all in one place. Order a free demo and create the workplace you desire!

Insights drive leadership and engagement forward at NetOnNet

Read story
right purple arrow
Guide name
This is some text inside of a div block.
No items found.
Content text

At NetOnNet, it has long been known that strong relationships between employees increase engagement and productivity in the workplace. However, when the pandemic hit, the value of insight-driven leadership also became apparent. This realization led them to invest in Winningtemp.

In recent years, the consumer electronics company NetOnNet has focused on the soft values within its organization. The goal is to build stronger relationships with their employees, believing that such relationships contribute to engagement and job satisfaction, ultimately leading to higher productivity.

“We decided to work on what we call relationship-oriented leadership,” explains HR Manager Per Carlsson. “A leadership that sees and cares about the individual, believing that the better the relationship between our leaders and employees, the better the conditions for creating the engagement and joy that are so important for any company.”

By seeing their employees and creating security within workgroups, the chances increase that everyone will move in the same direction.

“The conditions for increasing engagement rise dramatically if you have a good relationship with your colleagues and managers, and feel secure at your job,” says Per. “If you are involved and can contribute to the department's development, you will thrive and grow. This creates a lot of energy and drive. If we succeed in creating these conditions, it is a fantastic feeling to be a manager or leader. It becomes like a self-playing piano when everyone wants to move in the same direction.”

Insight-Driven Leadership

The global pandemic required NetOnNet to shift focus slightly, turning previous ideas into more concrete priorities. They wanted to work more with insight-driven leadership, which means basing decisions and actions on data, and in this case, data that can be collected remotely. This information helps to drive better leadership and higher employee well-being.

“We want to work with insight-driven leadership. Before the pandemic, we mostly practiced leadership in physical environments, but now we’ve had to find new ways. We needed to give our leaders a complement to physical leadership. One solution we saw was insights in the form of data. We already work a lot with customer data, so this is somewhat similar, but now we’re also working with employee data. This helps our leaders become even better. It’s an effective further development of all the company's leaders, whether they practice their leadership digitally or physically.”

Employees at NetOnNet Feel Heard

It felt natural for Per to use employee data in the same way customer data is used. It is equally important to work on improving the workplace for employees as it is to create a positive experience for customers. To collect insights and employee data, NetOnNet started using Winningtemp in November 2020.

“Since we started collecting insights with the help of Winningtemp, we’ve received very positive feedback from both employees and managers,” says Per. “Employees feel they are involved and that their opinions are heard. We always want to keep the possibility of direct dialogues between leaders and employees, as that is the best type of communication, but this is a good complement. It especially suits those who are not as skilled at expressing themselves in meetings, even if they have positive thoughts or ideas for change.”

An important function of Winningtemp’s platform is the research-based questions available to users. These questions are proven to lead to insights that drive engagement and productivity, and for NetOnNet, these questions have worked beyond expectations.

“The best thing about getting this data is that leaders have better conditions to steer in the right direction,” says Per. “You can address issues before they grow too large. Additionally, we currently only send out four questions each week, and it takes 10 seconds to answer them, so it’s not burdensome for employees.”

The smart AI also helps to develop the business.

“I like that the tool is smart, that if someone answers a bit hesitantly, the AI in the tool will continue digging with follow-up questions. This way, we get more data each week that we can work with to develop our business and our leadership.”

“You Can Focus on the Right Things at the Right Time”

Thanks to Winningtemp, NetOnNet feels they have been able to avoid conflicts and boost confidence within the company.

“Before we started using Winningtemp, conflicts or other problems could grow quite a bit before we became aware of them, and then it’s much harder to find solutions. But with Winningtemp, we can see those signals early on, so we focus on the right things at the right time. Additionally, we get a boost when we see that we are doing particularly well in certain areas.”

The platform has also helped make life easier and more enjoyable for those working in the HR department.

“We in HR get signals and insights in the system if we need to contact a manager or employee. So it’s a fantastic tool for HR as we can help monitor the business proactively. We have better tools than ever to handle ‘problem areas,’ for example, and come in and support so that everyone gets the help they need to perform and feel at their best. It has never been more fun to work in HR!”

Helping to Avoid Employee Turnover and Unnecessary Conflicts

Winningtemp’s AI can analyze behavior based on responses from thousands of users and see when someone is considering changing jobs or when a conflict is brewing. This way, unnecessary loss of personnel or energy can be saved. For NetOnNet, Winningtemp has been an investment that has immediately provided value and paid for itself.

“Winningtemp is an investment that quickly provides value. We avoid high employee turnover and costly conflicts, and above all, we have gained a tool that helps us increase engagement in the company. Additionally, the tool does not represent a significant investment compared to traditional annual employee surveys. The system was quick to implement, and it was super easy for employees and managers to learn. It really feels like we have taken a step forward in development,” says Per. “It’s really fun to be part of this journey.”

85% response rate indicates high engagement at Länsförsäkringar Älvsborg

Read story
right purple arrow
Guide name
This is some text inside of a div block.
No items found.
Content text

Länsförsäkringar Älvsborg consists of 9 offices, with the headquarters located in Vänersborg. Here, HR specialist Roger Rönnerhag, who is passionate about employee well-being, now has better insights into the organization's well-being than ever before.

Previously, they worked on employee well-being in various ways, but three years ago, they discovered Winningtemp.

Annual measurements have their obvious limitations, Roger explains. They serve a purpose, but it's slow to implement changes. It’s better to continuously understand how everyone is feeling, as much can happen over a year. Now, we can catch signals early, act immediately, and receive feedback on what we do.

85% Response Rate Indicates High Engagement

One thing that stands out among the offices at Länsförsäkringar Älvsborg is their high response rate.

We have 500 users and an 85% response rate. We send out short surveys every other week and have had a high response rate from the beginning. This must be because it's easy to respond, we are clear about its importance, and we often discuss why we do this work.

“Winningtemp is as natural as brushing your teeth”

They also place great importance on ensuring that all comments receive responses so that employees feel heard.

We have really skilled managers, I must say. They are quick to respond and show great interest in advancing the well-being work. This shows the employees that someone is listening and seeing them on the other end.

As a manager, it can be daunting to get such a clear picture of how employees view leadership, but Länsförsäkringar Älvsborg quickly realized the value of the feedback.

Managers could initially be a bit anxious when the temperature dropped, Roger explains. But just like in family life, where things go up and down, it can be challenging at times. In the long run, it's only positive. Now, it’s part of our everyday life, it's as natural as brushing your teeth.

Well-being Can Be Measured

With Winningtemp, you get concrete figures in several different well-being categories. This makes it easy to detect whether the well-being among employees is moving in the right or wrong direction.

We follow dashboards with various key figures and use index values from Winningtemp to see where we stand, Roger explains. We also usually select specific benchmark values in the categories, meaning numbers we don't want to fall below. It works really well!

The Importance of Positivity in the Workplace

An underrated feature in Winningtemp is the ability to send praise to each other. But at Länsförsäkringar Älvsborg, they have long understood the value of positive feedback in the workplace

It’s so convenient and good to be able to send praises across the offices when someone has done something well, Roger says. We want to be the most attractive employer in Sweden, and of course, we need to spread positivity among employees. They deserve it.

Are you also interested in working more effectively with employee feedback by listening to your employees and taking concrete actions? Book a demo and see how Winningtemp can help your company.

July 1, 2024

How Kollmorgen works agile to create an engaging work environment

Read story
right purple arrow
Guide name
This is some text inside of a div block.
No items found.
Content text

Kollmorgen is a company that works with automated transport solutions. The global company is part of a group with thousands of employees. An engaged team is important for Kollmorgen, which focuses on working agile by picking up trends in real-time and then making decisions based on this data.

Real-time insights make it easier to act

Kollmorgen started using Winningtemp about two years ago. Before Winningtemp, it was often difficult to identify trends in real-time to understand what could be improved and why.

"The problem areas and challenges revolved around the delay in engagement measurements, making it difficult to act quickly when it took time to get the data," says Martin.

Kollmorgen discusses problem areas through employee dialogues. Every three or four weeks, Martin's team looks at the results in Winningtemp. They then choose an area to focus on, either one where they are strong or where things can be improved. The team gathers to discuss what the desired state would look like and where they would like to be. Martin usually splits the team into pairs to first discuss how the best of all worlds would look. Then they regroup and hold a briefing.

By discussing the situation based on the data, you get a very good understanding of how your colleagues think. It's rare that everyone thinks the same way. The value of the data we collect in Winningtemp lies greatly in the discussions and dialogues among employees.

Trends show what can be improved and why

Kollmorgen has an annual employee survey that goes out to everyone in the group. Winningtemp offers the company a convenient tool to measure engagement and see development over time, rather than waiting for annual survey results. In a global team spread across Europe, the USA, and China, an agile mindset is important to pick up on trends.

"We work agile, and being able to run regular measurements is valuable to us," says Martin. "We have also been able to link the large survey with the Winningtemp questions, so you can see what similarities there are. This also allows us to follow trends linked to another system. In this way, we have been able to use the data that already exists."

Martin explains that the data the company collects can be used in different ways.

"For example, we can use it when planning organizational changes in my team. You can use it to ask team members to be careful to enter data and answer questions so that if we make changes, we can follow the trends. If something then becomes worse than it was before, we will be able to see when and how it happened. For example, in my team, we had working methods that we tested and felt were not very good. The signs and information were there in Winningtemp, even if it wasn't the whole answer. The lesson was that we should use the data and talk about it when we get indications."

Generally, employees stay longer at Kollmorgen than at other employers. A concrete example of how Kollmorgen used data to increase engagement and reduce the risk of high staff turnover during the COVID-19 crisis. Martin explains:

"With the current situation, you notice that some things go down. The employees who normally travel a lot and help customers in the field, we haven't been able to perform that task in the past year. If you have the expectation when you are hired to do that, engagement can easily go down. Then we can talk about the areas that have been affected and ask employees how they would like it to be. Several say they would like to work more practically. Then we have been able to rethink and do our best to find tasks in the local area by asking our customers if we can come in and help them. Then you have to be okay with engagement going down and that you can't fully influence the situation."

Working proactively is the key to continued results

Kollmorgen doesn't stop actively working for a good work environment even though engagement looks good.

"We are around the index as a company, and it's something we should be happy with, but we don't stop working on this just because of that," says Martin.

Winningtemp is part of that work.

"I would recommend Winningtemp because you can have an agile approach to employee engagement. You can follow up and talk about how you would like it to look if engagement were at its peak, and you can follow up on trends and see how they change over time."
July 12, 2024

How Aqua Dental uses data-driven temperature measurements to create an excellent work environment

Read story
right purple arrow
Guide name
This is some text inside of a div block.
No items found.
Content text

Aqua Dental began its journey to becoming Sweden's safest and friendliest dental chain in 2010. Today, the company has 350 employees and eleven clinics. Their goal is to be Sweden's leading dental chain, and given the labor-intensive nature of dental care, Aqua Dental sees the work environment as crucial to achieving this goal. Winningtemp is used in every clinic to monitor employee well-being and leadership development.

Aqua Dental’s Focus on a Good Work Environment Leads to Better Results

Aqua Dental started using Winningtemp to improve their work environment, which they see as critical to their business.

"The work environment is very important to us because dental care is so labor-intensive," says Niklas. "We work hard to take care of our staff properly, and it’s important that our employees are happy and have the right development opportunities. Our goal is to be an employer that takes good care of our employees and to be the most attractive employer in dental care."

The same applies to leadership. "Leadership is extremely important. For us, it means trust-based leadership that builds on personal responsibility," says Martin Beiring, dental care manager and head of Aqua Dental’s clinics in Gothenburg. According to Niklas, employee well-being and clinic results go hand in hand.

"For example, we often see that the clinic with the most satisfied staff also has the most satisfied patients – it’s clear that we have a better patient experience when the staff is happy and feeling well."

To maintain employee engagement and satisfaction, Aqua Dental uses Winningtemp to continuously collect data. This data is used to improve the employee experience.

"With Winningtemp, you can quickly pick up how the organization is doing on different parameters. This information can then be acted upon," says Niklas. "We see feedback as a very important tool, and we want to receive all types of feedback – both positive and constructive feedback on things we need to improve, such as the work environment or employee satisfaction."

Weekly Surveys Measure Employee Well-Being in Real Time

Before Aqua Dental started using Winningtemp, they lacked a tool to continuously monitor employee well-being and satisfaction in a structured way.

"Before Winningtemp, there wasn’t really a forum to capture comments, and it wasn’t as continuous," says Niklas. "We usually received feedback only when something had already gone so far that it had become a problem. By using Winningtemp, we can capture employee feedback more quickly."

Today, Aqua Dental sends out weekly surveys to their employees.

"We send out automated questions and then I review the answers every week," says Martin about the clinics in Gothenburg. "We follow a standard setup that the whole company uses."

According to Niklas, employees are generally satisfied with using Winningtemp.

"The staff thinks Winningtemp is a good way to express themselves anonymously, and they can communicate everything from good things to frustrations they have within the organization."

Winningtemp’s temperature measurements help Aqua Dental monitor how the work environment is developing. By analyzing measurement results over a longer period, the company gets the information needed to understand how employees really feel.

"Every week we get a lot of feedback in Winningtemp. We look closely at how the temperature has gone up or down. One week may not say much, but seeing the trends and what causes the changes is important," continues Niklas.

Some questions are preset, and sometimes the company uses additional questions. They used this feature during the corona crisis, which helped Aqua Dental act on employee feedback and adjust communication or address issues that needed clarification.

"Recently, we received more feedback that people needed more clarity about the corona situation. We used Winningtemp to capture this and clarified some policies or guidelines."

How Aqua Dental Uses Winningtemp’s Temperature Measurements to Create a Better Work Environment

Aqua Dental uses their temperature measurements to continuously work towards a better workplace.

"We have many examples of how Winningtemp has helped improve the work environment," says Niklas. "Sometimes we capture things like too much stress or pressure, the need for more clarity, or something frustrating the staff at a clinic, which we can then work on to improve."

The company measures the temperature at each clinic and then follows up on the results so that they can focus on the clinic that needs the most support.

"You see big differences per clinic, and it helps us identify which clinic we need to focus on," says Niklas.
"We are then more present at that clinic and provide more information. If, for example, it’s been stressful or turbulent at a clinic, we’ve been able to organize a staff event, such as bowling, and then we often see that the temperature in Winningtemp also rises."

Leadership has also improved thanks to the employee temperature measurements.

"We capture if the staff is dissatisfied with the leadership. Then we can coach the leaders better and have a dialogue about the staff feeling, for example, that they haven’t received enough support."

Winningtemp is still a new tool for Aqua Dental, and the company continues to learn from the temperature measurements.

"It’s a very good tool that we use a lot," concludes Niklas.

July 10, 2024

How Alti Forvaltning gained valuable insights with Winningtemp

Read story
right purple arrow
Guide name
This is some text inside of a div block.
No items found.
Content text

Alti Forvaltning currently owns and manages around 45 shopping centers in Norway. They have experienced significant growth since their inception just over five years ago. With dozens of new employees each year, it became increasingly challenging to gain insight into employee satisfaction levels. Winningtemp eventually proved to solve this issue effectively!

Difficult to Get the Facts on the Table

According to Olve Røen, HR Manager at Alti Forvaltning, it has been crucial for the company to gather honest feedback from employees. Without knowledge of how the employees are doing, it is difficult to implement improvements. "We wanted to get feedback from our employees to have facts on the table rather than guessing about the organization's temperature." Many companies find it challenging to get the necessary overview. Without full anonymity, employees often moderate their feedback in conversations with managers and HR. This prevents the company from getting a complete picture of the real situation. With Winningtemp, you can have two-way anonymous conversations with employees, which promotes openness and dialogue. Anonymous personnel analyses also provide insights into employee satisfaction and engagement within the organization and its various departments.

Wanted to Evaluate Employee Satisfaction Continuously

The HR Manager of Alti Forvaltning explains that the organization evaluated several different providers when looking for a platform for employee feedback. They ultimately chose Winningtemp.

"We quickly became enthusiastic about Winningtemp's continuous pulse surveys on employee satisfaction. Ongoing evaluations are clearly better than annual measurements."

Overview of Satisfaction at Both Organizational and Departmental Levels

Larger organizations will usually get more valuable measurements if they interpret the results at different levels. Even if overall satisfaction is high in a large company, there can still be dissatisfaction at the departmental level, which can be challenging to detect without measuring satisfaction in each department. After implementing Winningtemp as a tool in their daily operations, Røen experienced a good overview of the temperature across the entire organization.

"Alti Forvaltning gained the necessary overview of overall satisfaction, but also divided by departments and shopping centers."

Focuses on Areas for Improvement

According to Røen, Alti Forvaltning closely monitors areas such as "leadership and work situation." They consider the eNPS question "how likely are you to recommend others to work at Alti Forvaltning?" important. But primarily, they use Winningtemp to gain an overview of areas for improvement at both organizational and departmental levels.

"We encourage both managers and employees to discuss different excerpts from the results. The aim is to reinforce what is going well while focusing on areas that can be improved."

Quickly Address Challenges – All Year Round

The HR Manager of Alti Forvaltning explains that the goal with the tool is for managers and employees to have the opportunity to adjust the course within their departments. At the same time, it is an important goal to further involve employees in issues related to their workday.

"The advantage of Winningtemp compared to more traditional tools is that we get continuous feedback throughout the year. This allows us to quickly address any challenges that arise and try to actively 'close the gaps.'"

Positive Response Among Employees

Olve Røen reports that the majority of employees and managers find Winningtemp to be a useful tool. It serves as a good supplement to employee conversations, safety rounds, and ongoing sparring between managers and employees. He elaborates:

"The response rate can vary somewhat, but on average, we have about 80% participation over a three-month period."

Today, Alti Forvaltning has approximately 190 active users of Winningtemp. This provides a lot of valuable information about satisfaction within the organization!

July 8, 2024

Alfa laval uses employee data for continuous team development

Read story
right purple arrow
Guide name
This is some text inside of a div block.
No items found.
Content text

With 2,200 employees located in various locations, Alfa Laval's approach to understanding employees' perspectives and needs is crucial. By listening to employees, the company aims to improve overall performance, increase productivity, and create a more engaged and satisfying work environment. Leaders respond quickly to input from their teams and proactively adapt their approach.

Frederik Nielsen, a global HR Business Partner in Alfa Laval's Marine division within the Business Unit Heat & Gas Systems, brings extensive HR experience to the task of managing the unit with 2,200 employees spread across multiple locations.

Alfa Laval is a global company with 37 production facilities and 100 service centers spanning the globe. Their extensive operations cover various sectors such as marine, food and beverage, and other industries. With sales divisions in 55 countries and an additional 45 sales representatives, they employ over 20,300 employees worldwide. Besides their core activities, they also seek to acquire smaller companies with unique technologies or competencies that complement their existing business areas. Sustainability is a central priority for Alfa Laval, especially in sectors such as marine, where they actively implement initiatives to reduce CO2 emissions and improve energy efficiency.

Alfa Laval's strategy emphasizes delegating responsibility and creating an environment where employees thrive through trust and opportunities for growth. Their culture is characterized by openness, support, and an informal approach. Safety and respect are of the highest priority, especially if it contributes to employees' psychological well-being, which is also supported by the Winningtemp system.

Improving Survey Response Rates

The response rate for their surveys has significantly increased from 68% to 81%, which the company now strives to maintain. Although employees suggested more frequent surveys, Alfa Laval chose to start with surveys every 14 days to avoid overloading employees and give leaders time to adapt to the system. However, they are considering switching to weekly surveys at a later stage as it may be more appropriate for their strategy.

"There are actually only four questions and the opportunity to write a comment under each question. And that's what we get positive feedback on. Because it takes no time at all. It comes in your email, and you click, and you're off. Some put effort into writing detailed comments, while others just click through and say 'I'm happy today' or 'it's going well at the moment.' So that's what we have to work with."

The response rate increased significantly from 68% to 81%, which did not happen by chance but was the result of conscious efforts to properly prepare leaders. HR played a central role in the project, handling day-to-day operations and offering support and training internally at Alfa Laval. There was a strategic collaboration with Winningtemp, including an introductory phase for all leaders before the system's launch.

They recognized the importance of allowing at least two months of data accumulation before the system could begin generating useful insights and recommendations for departments. After this period, they participated in an in-depth training session with a representative from Winningtemp. This session aimed to equip leaders to extract meaningful insights, analyze data, handle feedback effectively, and identify trends important for the departments' focus.

They emphasized understanding and addressing overall trends rather than focusing too much on daily scores. This was due to the recognition that daily fluctuations could stem from insignificant events such as the quality of cafeteria food or personal incidents that do not necessarily reflect the department's overall condition. This strategic approach aimed to leverage the potential of the collected data for meaningful improvements within the organization.

"So, it's the trends that are more interesting, to see where we are going. Is there a good development in the department, overall in the business, where it is measured, and what does it indicate, and what can we look at in the data that is there."

Next Steps and Leadership Integration

Alfa Laval's next focus is to maintain the current progress. Although the details are not yet in place, there are plans for follow-up, either through additional training or another form of activity. They are considering choosing a specific area and conducting a short session with a deeper analysis.

Another initiative involves tailoring a survey specifically aimed at leaders. The goal is to get feedback from leaders on their experience working with Winningtemp. These questions are more parallel and will allow Alfa Laval to adjust if needed and assess the system's effectiveness for leaders.

Strategy Against Discrimination and Bullying

Alfa Laval has implemented a zero-tolerance policy against discrimination, harassment, and bullying in the company. Management encourages employees with comments or experiences in this area to come forward and contact their manager, the manager's superior, or the HR department. These channels have been highlighted as valuable for addressing such situations.

They consider Winningtemp as a tool but emphasize the importance of having a healthy feedback culture in the departments. The feedback culture forms the framework for how the tool can be implemented effectively. HR initiatives also play a role in the company's function.

"From the start, our BU president, that is, the director of the business unit here, introduced Winningtemp at our monthly business update, so it was owned from the top."

The HR function focuses on equipping leaders well, being available for support, monitoring Winningtemp, and identifying any problem areas. There is a strong focus on leaders from HR to ensure that they are aware of relevant issues and situations in their departments.

Geodis
June 7, 2024

Transforming workplace culture with Winningtemp

Read story
right purple arrow
Guide name
This is some text inside of a div block.
Category labels
Customer stories
Content text
Volvo Car Retail
September 20, 2023

How Volvo Car Retail strengthens its leadership with Winningtemp

Read story
right purple arrow
Guide name
This is some text inside of a div block.
Category labels
Medarbetarengagemang
Category labels
Medarbetarupplevelse
Content text

Volvo Car Retail has 16 facilities in 3 regions, where they help Volvo owners with financing, service, repairs and much more. Their goal is to contribute to simple car ownership, free from worries.

The company is a relatively new merger of Bra Bil, Upplands Motor and Volvo Bil. Even before the merger in 2022, Bra Bil and Upplands Motor had started using Winningtemp to streamline and improve their corporate culture.

 

The challenge

Charlotte Sterner, Senior HR Business Partner at Volvo Car Retail who worked with Upplands Motor before they began using Winningtemp, says employee wellbeing used to be measured through annual surveys which were extremely inefficient.

 ”It was quite difficult at the time,” says Charlotte. ”Before we had gone through and compiled the results, a few months had passed and the results felt almost out of date. We clearly wanted a way to do surveys in real-time instead.”

In 2019 they switched to using Winningtemp and they noticed a difference immediately. With Winningtemp, they were able to quickly act on the insights from the results and work on the ”soft” questions in a clearer way.

”We know that soft values ​​lead to good results in the end. Therefore, it was very much appreciated to be able to have quick temperature measurements, to be able to follow up on feedback and to receive important information via the employees' comments,” adds Charlotte.

The merger led to new challenges

 In 2022, Bra Bil merged with Upplands Motor and formed Volvo Car Retail. And although both companies had used Winningtemp before, the merger created new challenges, when two company cultures became one.

”The companies had not worked with Winningtemp in the same way, so it took a while before we understood how to use it together. But with 'commitment' as a common watchword, we ended up with an approach that everyone appreciated,” says Charlotte.

Concern among managers

 There was also a challenge in getting everyone onboard. As a manager, it can be sensitive to be judged in such a concrete way, and when Winningtemp was discussed, there were doubts among the leaders.

”Not everyone thought it was a great thing, some managers thought it was pretty scary from the start. They were worried about getting numbers on how good or bad they were and probably didn't fully understand the benefits of such frequent examinations”.

 Solution

 As the usage of Winningtemp increased in the new company,more employees became aware of the advantages.

”The managers learned quite quickly that temperature changes are not something to be worried about, but are an opportunity to learn and take the organisation forward,” says Charlotte.

Adapted based on the needs of the leaders

During the spring of 2023, Volvo Bil joined the company, and today there are a total of 800 employees in the company. Therefore there are many different teams and managers who have different needs. With that in mind, they don't have a common way of working across the entire organisation, rather each team gets to choose how they work with Winningtemp.

In our working method, the management group chooses a focus area, and then the leaders choose another - preferably together with their employees. Metrics are set jointly based on these areas and Winningtemp is a standing discussion topic in various forums every week”, says Charlotte.

Ultimately, Winningtemp is a leadership tool, but even the managers may need support from their teams, HR and other leaders, and therefore Winningtemp is a tool that everyone in the organisation can benefit from.

 

Results

 The leaders within Volvo Car Retail send out shorter pulse surveys every week, and have a response rate of around 70% - including many valuable comments. Charlotte emphasises the importance of high commitment and how it leads to better results and profitability.

”We believe that engaged employees lead to better results for the company. Winningtemp is an important tool in that journey, and that's why it's so fun that it's used so much by leaders and employees”. 

More control over well-being

Winningtemp use has led to several positive effects in daily work.

”Now we don't have to guess what the employees think, now we know. This means we can make better decisions when things need to be fixed. We also have better control and see that things are going in the right direction, even if not every single number is measured", says Charlotte.

 Now they don't have to wait for feedback for months, instead they can act faster and work more agilely.

”When any part of the organisation is about to get worse, we can quickly discover it and reverse the trend. We always have a clear overall picture thanks to all the comments that employees can submit anonymously.”

 The company culture is still evolving but Volvo Car Retail is on the right track to creating a more engaging and productive workplace - and Winningtemp is one of their most valuable tools along the way.


Do you want to work more effectively with employee feedback? Book a demo and see how Winningtemp can help your organisation.

 

 

 

Kurtosys
February 24, 2023

Kurtosys: Lowering attrition rates by quantifying employee experience

Read story
right purple arrow
Guide name
This is some text inside of a div block.
Category labels
Employee Experience
Content text

“Our leadership and people operations teams decided we needed to build a culture where employees could genuinely feel psychologically safe to perform the best work of their lives. But we also needed to quantify this information, to measure progress and take the guesswork out, so we decided collecting employee survey data was a good starting point. Done under the cover of anonymity, we discovered this data could be used to create dialogue, through feedback loops and focus groups. This allowed us to really show employees they were not only seen and heard, but that they belong.”

The Montcalm London Hotels
April 14, 2023

The Montcalm London Hotels: Putting People at the Heart of Hospitality

Read story
right purple arrow
Guide name
This is some text inside of a div block.
Category labels
Employee Experience
Content text

“It’s very easy for leadership teams to think their employees should just be grateful to have their jobs in today’s business environment. But, no – it doesn’t work like that. Employees want to feel they have a purpose, they belong and that their employer is grateful for them. Winningtemp has lifted the veil for us at Montcalm to understand what our employees want and how we can take action to make it happen. We’re no longer guessing what our people strategies should look like. We now have the data and power to truly put our employees first, creating a more inclusive culture that reflects the values of our business and employees.” – Jo-mandi Templeton, Head of Talent & Culture, The Montcalm London Hotels

AVEGA GROUP

Avega Group invests in employee development through Winningtemp

Read story
right purple arrow
Guide name
This is some text inside of a div block.
Category labels
Performance Management
Category labels
People & Culture
Content text

Avega Group records over 350 employees, distributed across several different companies specialising in digital transformation. They use Winningtemp throughout the organisation and have already witnessed positive results in areas such as work environment, employee development, and leadership. Winningtemp has now become a business-critical tool as its unique engine helps leaders develop and retain skilled consultants.

“It’s great to be able to see what’s happening in the organisation in real-time,” says Anette Melin, Head of HR, Avega Group.

Real-time data is absolutely crucial

The goal of Avega Group is to become the most attractive and progressive workplace for its employees. The reasons for choosing Winningtemp were three-fold. They wanted to have an understanding of how their employees and the organisation as a whole are affected by corporate decisions, be able to get real-time signals or red flags and to create a transparent company culture.

The CEO of Avega Group, Fredrik Ring, talks to Winningtemp about the importance of focusing on employee development.

“In our industry, everyone wants to attract the best consultants. Therefore, we have to understand what they think of us, whether there is something we can do better or something we should do differently. It is not enough to have this understanding just once or twice a year. Simply put, we need to understand our consultants as well as possible to create an environment that is as healthy as possible. I believe strongly in this way of working. The fact that employees, through the tool, can give us clues about what we can do to help them succeed and of course, retain them, is precious. “

The effects of employee insights and pulse measurement

Avega decided to try Winningtemp for a pilot project for several months, with employees being involved both before, during, and after the project. Their inputs tipped the scale towards investing in Winningtemp. The pilot project was so successful that Avega chose to implement the platform across all the groups, which at present affects all seventeen specialised subsidiaries and approximately 350 employees.

Winningtemp helped the Avega management team to be proactive and take the necessary actions at just the right moment.

“The management perspective is probably the most significant part. The goal was to provide managers with a tool to continuously measure and understand how their organisations are doing. This has helped the management to be able to act more quickly. Having a user-friendly tool and being able to work in a data-driven way is so important. It’s worth highlighting that Winningtemp is not just a tool that HR initiates and implements. The pulse surveys and the insights gleaned are leveraged by the entire organisation because of the fact that these affect everyone.”, says Marketing Manager Ulrika Nyberg.

Avega Group

Anette points out that there’s an increase in interest among the managers to have expertise in areas such as health and safety issues. When the manager of each company receives the results, they sometimes come up with follow-up questions to understand how to handle the information that they have collected. They are increasingly becoming more receptive to gather more knowledge and insights.

“A somewhat unexpected effect is that we have been able to work more with questions about the work environment than we might expect. Our managers not only have a responsibility to look after the well-being of the consultants but also to ensure that the consultants have been assigned to those customers whose working environment complies with the existing laws and regulations. This means that we can take even greater responsibility when it comes to a healthier work environment.”

Annual surveys were not enough

As a consulting company, Avega is dependent on its skilled consultants. It’s their knowledge and expertise that contributes to Avega’s unique position in the market. Therefore, it’s crucial for them to create a workplace environment that attracts skilled individuals.

Previously, they used annual employee surveys to gauge the employees’ experience and their satisfaction quotient. Quite naturally, the final results of these surveys were not only outdated, but they were also really hard to analyse. It took several weeks to get the results, and when the results arrived, it took a few more weeks just to study them. As a result, the survey outcome was no longer perceived to be pertinent, and managers felt that the large mass of information was confusing to break down and transform into specific action items.

In her role as marketing manager, Ulrika is also responsible for internal communication in the group. She explains how the need to measure employee experience at the workplace grew steadily over time.

“We want to be the best workplace. To do that, we need to understand how employees perceive their current situation and how they react to the changes that affect the whole organisation. Previously, we used to send employee surveys once a year. It was far too difficult to do anything with the results as it took several weeks to produce them, and then several more weeks to go through them. By then, the results were no longer valid. We also heard complaints that the managers found it challenging to process.”

The management team felt that there was a need to invest in a modern solution that could measure the ” temperature ” of the organisation and help them understand in real-time how their employees felt about changes and the management decisions. Being able to show managers and employees simply and transparently what the “temperature” looks like was the top priority.

Partnership and flexibility

When the decision was made to invest in an employee experience solution, the team decided to invite several suppliers to get a clear picture of what the market had to offer. Anette Melin revealed the criteria they had set.

“The most important features we wanted were that it would be an easy-to-use application and that it should be easy to get answers to questions. It should not be complicated for the user in any way. Being able to see the results in real-time was a crucial factor for us. We also wanted there to be a pedagogical analysis tool so that we could easily understand the results that were presented even if there was a lot of information. At the same time, we needed flexibility, that we could customise certain functions such as the question frequency or even the questions that we’ll send out to the people.”

The management team chose Winningtemp because it not only met the criteria and expectations that Avega had set, but it also exhibited a willingness to allow customers to be involved and influence the development of the platform.

“There are several reasons why we chose Winningtemp’s solution. They were curious about what we as a future customer needed. We experienced a lot of flexibility and transparency, where we could be involved and influence how the tool would evolve further and also be customised. We co-created parts of the tool, and this was a huge plus for us. We continue to collaborate as we feel that our voice as a customer plays a role in the development of the tool, “concludes Anette.

Elite Hotels

Elite Hotels reveals the secret behind increased customer satisfaction

Read story
right purple arrow
Guide name
This is some text inside of a div block.
Category labels
Employee Engagement
Category labels
People & Culture
Content text

Why is it that some companies enjoy fantastic customer satisfaction feedback and others do not, even when their products are relatively similar? Many companies are struggling with this challenge, which obviously affects revenue. Bianca Britten-Austin, who is the talent manager at Elite Hotels, has the answer to that question.

“Engaged employees are the secret behind increased customer satisfaction. That's precisely why we implemented Winningtemp,” says Bianca.

Elite Hotels haven’t worked with systematic or company-wide issues related to staff well-being previously. That all changed on November 7th 2017 with the introduction of a new tool that turned out to be incredibly valuable. That was the date they began using Winningtemp, the platform that measures staff well-being across entire organisations and provides deep insights for better employee experience.

“We work in the service industry, and I know that there is a strong correlation between employee engagement and customer satisfaction. We constantly ask our customers about their experiences in our hotels, so it was quite logical for me also to ask our employees just as often how they feel about the workplace. Since the day we implemented Winningtemp, we have been able to measure the well-being of our employees in real-time, which is incredibly valuable!”

Increased employee engagement

"We see that employee engagement is at a relatively steady and stable level, which is positive and important for us to monitor on an ongoing basis,” says Bianca. “This helps us to to provide the right support, together with the managers on the local level, for continued positive development.”

She also adds that the praise you can give each other through the platform is an incredibly important function because appreciation leads to engagement and mental satisfaction.

"For us, it has been important to strengthen our feedback approach, and the function for giving praise contributes a lot to that. You see all the good things your fellow employees are doing, but you don't always have time to stop and say something appreciative personally. The praise function allows you to let people know that their efforts are noticed, and it’s always nice to hear that ping signalling positive and constructive praise.”

Complete anonymity

We live in a time where burnout and sick leaves due to poor mental health are continually increasing, and at the same time, it can be challenging for employees to open up and tell those in charge about what they really think. Winningtemp guarantees full user anonymity, which Bianca says is a decisive factor for them. The platform has been well-received by the employees - it’s easy to use and answering the weekly questions only takes about 30 seconds.

"One of the absolute best things about Winningtemp is that well-being and employee engagement are no longer things we only judge from the outside. We now have real-time data that is concrete, and that comes directly from the employees themselves. Employee engagement is one of our key factors for good profitability. That’s just the way it is. And Winningtemp is essential."

Science-based employee experience tool

Elite Hotels chose Winningtemp over other employee well-being tools for one simple reason – because it is research-based. Bianca knows that the questions that the platform poses are data-backed and developed based on research, and she can trust that Winningtemp knows what drives engagement.

“The questions change if an employee responds negatively for a certain number of days, which can signal, for example, that stress levels on a team are becoming increasingly dangerous. That is what makes the platform so valuable to management staff because this can be something that could easily go unnoticed in day-to-day operations. I must also add that Winningtemp is incredibly professional in everything they do. They are very responsive and patient in how they treat their customers, which I truly appreciate."

SIGMA TECHNOLOGY CONSULTING

Excellent employee experience – the true measurement of performance for Sigma

Read story
right purple arrow
Guide name
This is some text inside of a div block.
Category labels
Employee Experience
Category labels
People & Culture
Content text

Winningtemp helps Sigma get feedback from the organisation in real-time

Sigma Technology Consulting is at the forefront of people management. They ensure a strong employee experience by combining Winningtemp with the efforts of a People Success Manager whose primary responsibility is to ensure that the company’s leaders are always putting their team members first. Through several measures of incorporating Winningtemp as part of their employee-focused corporate culture, Sigma Technology Consulting stands out in the competition of attracting the industry’s top talents.

Sigma Technology Consulting is a part of the Sigma Group and a global supplier of product information, software development and design of embedded systems, as well as offshore development. At Sigma Technology Consulting, “development” is the watchword, and the employee experience is the main priority. A People Success Manager has the overall responsibility for ensuring that the company’s team leaders have regular employee discussions and encourage employees to align their personal goals with the corporate strategy.

“For us, employee development is very closely related to customer development,” says Daniel Thysell, vice president at Sigma Technology Consulting. “It’s when both are working systematically; we can achieve business impact. That’s how we earn the loyalty of our employees. We have a dedicated People Success Manager because we see our employees as our customers. We want to earn their confidence, so they want to work with us. We are in an industry where people can change jobs in a day if they want. It is in our interest to provide a good and robust holistic experience, and Winningtemp is part of this. “

Daniel Thysell

Why Winningtemp

Sigma Technology Consulting has chosen Winningtemp as its platform to nurture each employee in their career development. But the benefits of using Winningtemp have gone far beyond that.

“One of our taglines is ‘we give you the ability to evolve’, and Winningtemp is a big part of that. We can communicate that we have the platform for it when we recruit,” says Daniel Thysell. “Everyone in the industry claims to do that, but with Winningtemp, we have a platform that many competitors lack. Besides, several of our customers have chosen Winningtemp after we mentioned that we use the tool as part of our offerings to our customers. Taking the team’s well-being seriously is considered to be highly professional, and rightly so. That’s why it’s invaluable to us. “

The company’s wellbeing is the real measure of performance

At Sigma Technology Consulting, the response rate in Winningtemp among employees is typically 85%. Employees are committed to using the platform because it contributes to their own career development.

“Having a healthy workplace is essential, and Winningtemp delivers accurate measurement of performance. We follow up on our financial ROI regularly, but we think it’s equally important to track employee satisfaction and performance data in the same way. The platform provides trends and forecasts in real-time and in a visual format.

When we pay attention to our employees’ needs and motivations, we get better engagement, which leads to innovations for our customers, growth and better career development for our employees. That job has to be done. It is essential to set aside time for this type of analysis, setting requirements and making it part of the corporate culture and reward system. It is otherwise difficult to assert yourself in the competition for talent. We chose Winningtemp because it’s such a fantastic tool for precisely these kinds of things. “

MORRINSON WEALTH

How Morrinson Wealth uses Winningtemp to support their people

Read story
right purple arrow
Guide name
This is some text inside of a div block.
Category labels
Employee Experience
Category labels
Performance Management
Content text

Morrinson Wealth was founded in 2014 by Stanley Morrinson. The practice has grown from a team of three, to almost 100 people (with a mix of employed and self-employed team members). The practice’s headquarters are in London with an additional office in Reading, and they provide wealth advisory services to clients across the UK.

COO Nneka Orji joined Morrinson Wealth in 2019; one of her goals was to enhance the collaborative and inclusive culture within the practice. She understood the value of keeping a pulse on engagement and looked to engage an employee engagement platform that would support her in realising this goal. She introduced Winningtemp in the practice in the Autumn of 2019.

“People and Culture is one of the four areas that I look after. The practice has always taken this seriously, with regular feedback opportunities albeit more manual. With our growth, we had to find a more fit for purpose solution. I wanted a platform that would give us visibility so we can get a better pulse of the business and a sense of how everyone is really feeling.”

With the recent addition of an office outside of London, Nneka knew it was critical that the people working in Reading felt as part of the company as those in London. “What we see in London can be very different to what we see in Reading – there is one culture across the practice, but local offices can have different priorities and different concerns. Being able to understand the nuances between the offices and the cultures being developed there was crucial.”

Having used Winningtemp for almost a full year, Nneka is confident that the tool has assisted in numerous ways to establish the desired culture within the business.

From a top down approach, the platform has enhanced the management team’s ability to respond more directly across the practice.

We integrate Winningtemp in two main aspects of our approach. Firstly, the management team review the dashboards and insights monthly. As such we now have a deeper insight and understanding in terms of issues that we might need to address.

“For example, a recent point regarding learning and development was raised from someone in a specific area of the business. The insights from Winningtemp gave us the opportunity to discuss how we can support that individual.”

A second and substantial area in which the platform has supported leadership within the company is from the perspective of the line managers. This has been especially helpful when structuring one-to-ones, which had been in place but not fully embedded across the practice.

The line managers are now far more engaged and have much more content to direct their conversations in their one-to-ones with their team members. We encourage them to look through Winningtemp in advance of their one-to-one meetings to identify any trends or themes that might be coming through.

She shares that it has been especially useful during the ongoing Covid-19 pandemic.

“For instance, someone might divulge that working from home has been challenging for them. And rather than asking who has said that, it can be identified as a theme within this month’s one-to-ones.”

And while the pandemic conditions are far from ideal, using Winningtemp allows people to share how they are feeling at any given moment, from wherever they may be. “We’ve been able to see the parents who are struggling with working from home and parenting at the same time. We’ve received positive feedback saying that the practice has been supportive which has also been affirmative for us as a management team.”

Explore Winningtemp Level up trust through engagement Book a quick demo


An anonymous forum, Winningtemp offers an area in which all individuals can be honest.

In terms of creating an environment in which people feel comfortable to share ideas, this is vital. For Nneka, it provides a way into potentially sensitive conversations that might otherwise get left unsaid.

Some people feel less comfortable discussing specific points with their line manager. The forum allows them to raise those points anonymously. For example, someone may say they don’t feel as though they can share ideas and be creative in meetings with their line manager.

It gives me and the rest of the management team the opportunity to talk to the line manager about the problem and look for a way to solve it. It’s helped in terms of developing individuals but also in terms of developing the type of culture in which people do feel able to share ideas.

Using the tool, Nneka can see at any moment the overall pulse of the whole business as well as drilling down to how individual teams and people are feeling. It’s an important aspect for her that supports all areas.

“It helps in many ways. Meaningfulness, especially within the back-office, is one of the trends and insights that we look at often. Admin and paperwork are not always seen as the most meaningful tasks, however, it’s always important to understand why we might see a decline and interventions that might provide a reminder of the end goal that we’re working to for our clients. When they need a morale boost it’s useful to remind them that what they are doing is important.

And while in general, the dashboard looks green and positive, there are occasions when Nneka knows uncomfortable comms may need to be issued that aren’t particularly upbeat – for example, during challenging economic environments when the management team has to make a difficult decision. Using the platform, she can monitor responses and act accordingly.

Whilst the response to the news might be disappointing, using Winningtemp gives us the opportunity to see the true impact it has whilst also providing us with important feedback from our teams. That gives us greater detail and the opportunity, if needed, to explain things further.

Nneka introduced Winningtemp because she wanted a platform that could support her in enhancing a collaborative and inclusive culture that empowers people to realise their aspirations. In under one year and in a challenging time that has seen the entire organisation working from home, the practice has made significant inroads towards this.

Zeekr

Zeekr strengthens employee engagement with a data-driven approach

Read story
right purple arrow
Guide name
This is some text inside of a div block.
No items found.
Content text

Nowadays, at, Zeekr it takes about eight seconds for employees to share their thoughts and experiences about the workplace. Consequently, this impacts their working conditions both at the individual level and for the entire organisation. By being data-driven and proactive with the well-being of employees, management gains a comprehensive picture of the company's leadership capacity, stress, and engagement levels. A task that previously took several months for Zeekr to measure and compile is now carried out directly in Winningtemp.

Zeekr, is a technical innovation centre in Gothenburg working on delivering technology to several well-known car brands such as Geely, Volvo, Lynk & Co, and Lotus. Approximately 2000 people presently work at CEVT. The company was looking for a modern tool to replace the traditional employee surveys, and they quickly chose Winningtemp.

"We thought Winningtemp sounded exciting because the platform is based on research and AI, thus compiling automated analyses," says Dennis Heltorp, project director for GROW at Zeekr. "That's something we haven't seen before."

Insights that led to concrete actions

With Winningtemp, Zeekr gained access to real-time, data-driven insights and analytics regarding employee engagement and satisfaction. These crucial insights led to concrete actions being taken for the employees to improve their working condition and increase their engagement.

"We noticed that a team recorded a significantly low score regarding their work condition, which necessarily points towards dissatisfaction. This gave Winningtemp a reasonable basis for advising their supervisors to help them out by allocating additional resources." We were able to get an action plan in place, and within a few weeks, you could clearly see a surge in the scale for 'working conditions' category. You could also see that the temperature measurement for the 'leadership' category rose. "